Lanes Drainage Services UK - Leeds

"Your driver overtook my car and the back of his lorry clipped my front bumper and completely ripped it off. My car was clearly visible from over 100 metres away and he was not looking, tried to be clever and overtake last minute. Was speeding on a 30 road. He refused to give his name, gave his “manager’s” name and number, that doesn't pick up the phone. Told me he had dashcam footage of the incident, but when I asked insurance, they’ve told me that the incident wasn’t even reported from their side!! My car has now been written off with no correspondence from Lanes Group. Saw the same driver again fighting with another road user over a similar issue! He had his middle finger up and clearly does not care as he faces no consequences. Looks like this is a regular occurrence!"

"Not sure why this guy gets paid to drive when he obviously can't. Almost took the front of my car off while merging without indicating or looking apparently. This is AFTER he was driving like he's inserted his head onto his own body. No flash of the indicator to say sorry, no wave, just looking mardy with his hood up. Sign written van + driving like a idiot = very dumb."

"Great service from Leeds depot. Andy did a top job and unblocked foul drain even though it was over in share neighbors side. He kept me informed with options throughout and completed in an hour for £80"

"Really good service when the engineer visited my home within 2hr callout window through my insurance emergency cover. Drain jetted and problem sorted, employee was very polite and helpful, kudos to Mr A Jones from Leeds depot."

"One of your drivers hit me on the M1. After pulling over and accepting responsibility he took my details and said someone would call me back. No one did. I had to chase it. A colleague said he would get the CCTV footage from the van. Now he is saying that they don't have it and isn't accepting responsibility. Not a great way for a member of your work force to behave."